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Ensuring security systems are adequatly protcted against fault and breakdown is just as important as your initial decision to provide them and although they are able to inspire confidence and provide protection and safety to all who they encompass, they are still complex and delicate pieces of equipment.
Without regular testing and inspections components will eventually fail compromising the security within a small area or across an entire site rendering it vunerable to criminal activity and potentialy invalidating insurance cover.
Updates and preventitive maintenance visits backed up by a rapid prioritised around the clock response from our team of dedicated service technicians will ensure your original investment will continue to perform its duties for years to come.
Available to all customers even for systems not installed by TAP are two levels of service and maintenance cover-
Level 1 - A minimum of one inspection visit per year
Access to 24 hour callout
20% Reduction on standard and emergency callout charge
24 hour technical support
Minor adjustments during inspection visits
Level 2 - A minimum of one inspection visit per Year
Parts and labour that occur through fair wear and tear
Parts and labour that occur through product failure
24 hour technical support
24 hour Technician attendance
Training and programming changes
Security Audits and assesments
Due to the unique nature of each site and variying formats and technologies we do not provide set pricing for either level of maintenance cover instead opting for the more accurate and fair pricing policy created by our software driven operating system that creates packages based on the number of devices installed.
All breakdown and maintenance visits are completed in full complience with current British and European standards and are periodically sheduled by our operating system providing a comprehensive technical history throughout the life of your system and precise inspection due dates.
In keeping with the latest servicing innovations we can also complete remote servicing and programming changes on most makes and models of Intruder Alarms and CCTV Systems without the need for an engineer attendance.
TAP Security Systems excellence in service makes owning, living and working with any security system as easy and economical as possible, We aim to create a flexible and honest relationship with all our clients by placing years of industry experience and knowledge at their disposal.
For further information on our available service levels or for a no obligation security assesment and quotation please email your questions and details to service@tapsecuritysystems.co.uk
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