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Below is some of our most frequently asked questions to help you answer some common queries and problems.
Q1. Does having an intruder alarm or CCTV system reduce the risk of burglary?
A1. Yes, reports demonstrate that homes or businesses with security systems installed are 90% less likely to be targeted for theft or vandalism than premises without any such deterrents.
Q2. Will my domestic or commercial contents insurance be reduced as a direct result of installing an intruder alarm?
A2. Yes, many insurance companies offer reductions in annual premiums following the installation of a maintained Intruder alarm system due to the reduced risk of an incident.
Q3. I have pets in my property which roam freely, can I still have an alarm system?
A3. Yes, our range of intruder alarm systems are fully compatible with the latest pet immune sensors enabling animals upto 65 kg to roam freely within the protected area when the system is armed.
Q4. My security system was installed by another company. Can I have my system serviced by TAP Security Systems?
A4. We can maintain any make or model of intruder alarm or CCTV system as part of a one-off security health check or by of one of our more comprehensive maintenance packages. We will beat any genuine existing maintenance contract by price and levels of service.
Q5. Should I have my security system serviced?
A5. Any electronic security system is a sensitive and complex piece of equipment. To maintain that sensitivity, reliability and protection it must be serviced on a regular basis. Most insurance companies now require a certificate of maintenance to receive a reduction in premiums.
Q6. Do TAP Security Systems offer a 24 hr service?
A6. Yes, our engineers are available 24 hrs a day, 7 days a week and operate throughout Yorkshire. Telephone advice will be given if necessary followed by an engineer site visit within 4 hours. In most cases our average response time is 30 minutes.
Q7. Do TAP Security Systems offer 24 hr monitoring?
A7. Yes, direct links to our offsite monitoring station can be achieved via a number of signaling formats to compliment all our intruder alarm and CCTV systems
Q8. Do TAP Security Systems cater for both home and business
security?
A8. Yes, our vast range of products enables us to cater for every eventuality from the smallest domestic houses to the largest private or public sector organisation
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Q9. Are all TAP Security staff security screened?
A9. Yes, all staff have successfully completed and passed security screening to BS7858:2006 standards and passed a police PNC check prior to employment so you can rest assured that the integrity and discretion of yourself and property is in safe hands?
Q10. Im interested in installing security, what’s the next step?
A10. Get in touch, via e-mail or give us a call and we can discuss your security requirements and provide you with a free, no obligation design proposal guiding you through every step. We are here to help!
Q11. Where can i find the user manual or instruction booklet for my alarm system?
A11. For your convenience, we have compiled a catalogue of downloadable manuals in pdf format. Should you require one, please select from the drop down box below and choose your relevant system.
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